Terms and Conditions

1. Acceptance of Terms

By accessing or using the Jemine AI platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Jemine AI provides a multi-tenant SaaS platform for healthcare organizations including pharmacies, laboratories, and hospitals. The Service includes patient management, messaging, analytics, and AI-powered tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Data Privacy & Security

We take data protection seriously. All patient and organizational data is stored securely and processed in compliance with applicable healthcare data protection regulations. We implement industry-standard security measures to protect your information.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Share your account credentials with unauthorized parties
• Upload malicious content or code

6. Intellectual Property

All content, features, and functionality of the Service are owned by Jemine AI and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance and will endeavor to provide advance notice. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Jemine AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Termination

We may terminate or suspend your access to the Service at any time for violation of these terms. Upon termination, your right to use the Service will cease immediately. Data retention after termination will follow our data retention policy.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the revised terms.

11. Contact

If you have questions about these Terms and Conditions, please contact us through your organization's administrator or via the support channels available in the platform.